Privacy Policy

Beachside Privacy Policy

Effective Date: May 1, 2025

1. Who Controls Your Information

"Beachside," "we," or "us" refers to the entity responsible for your data. If you use payment services, your information may also be controlled by Beachside Payments.

2. Information We Collect

2.1 Information You Provide

We collect personal details when you use the platform, including:

Account Information: Name, contact info, profile photo, and date of birth.
Verification Data: Government-issued IDs, tax or social security numbers, and biometric data (e.g., facial recognition).
Payment Info: Credit card details, billing address, transaction history.
Communications: Messages, support chats, emails, and call recordings.
User Content: Photos, videos, listings, reviews, and forum posts.
Other Details: Survey responses, co-traveler info, health data (if provided), and forms submitted.

2.2 Automatically Collected Data

We collect:

Location (via IP or device settings)
Usage data (pages visited, features used)
Device data (browser, OS, IP, crash reports)
Cookies and Trackers: Including session/persistent cookies, flash cookies, web beacons, and device identifiers.

2.3 Third-Party Data

We may receive data from:

Linked accounts (e.g., Facebook, Google)
Background check providers
Referrals and co-travelers
Financial institutions and financing partners
Public and third-party sources (e.g., fraud detection, reviews, government data)

3. How We Use Your Data

We use personal data to:

Operate the platform: Enable bookings, payments, and customer support
Improve services: Run analytics, troubleshoot issues, and train support staff
Personalize your experience: Tailor recommendations and search results
Ensure safety and compliance: Detect fraud, conduct background checks, enforce policies, comply with law
Market our services: Deliver targeted ads, promotions, and referral programs
Analyze communications: For safety, compliance, and fraud prevention
Facilitate payments: Process transactions and comply with financial regulations

4. Sharing Your Information

We may share data with:

Other Members (e.g., to coordinate a stay or experience)
Hosts' service providers (e.g., cleaners, property managers)
Building managers or HOAs, where required
Third-party vendors for ID checks, payments, support, and marketing
Corporate affiliates, including Beachside Payments for financial services
Public authorities, to comply with legal or tax obligations
Legal entities, in response to legal requests, or to prevent harm or fraud
Buyers or successors, in case of a business transfer

5. Third-Party Integrations

If you link third-party accounts (e.g., Facebook), we may receive profile info and activity data. Linked services are governed by their own privacy terms.

6. Country or State Changes

If you move to another country or U.S. state, Beachside may transfer your data to a new regional controller. This may affect your data rights under local law.

7. Your Rights

Depending on your location, you may have rights to:

Access or update your personal info
Request deletion of your data
Object to certain processing activities

For inquiries, email us at [email protected].

8. Data Retention

We retain data as long as needed for:

Legal, financial, and safety obligations
Platform functionality
Protection against fraud or claims
Public contributions like reviews may remain visible after account deletion.

9. Security

We use physical, technical, and administrative safeguards to protect your information, though no system is entirely secure.

10. Policy Updates

We may update this policy. Material changes will be communicated at least 30 days in advance. Continued use of the platform after updates means you accept the revised policy.

11. Contact

For privacy-related questions or requests, contact:

Beachside Legal – Privacy
5700 Midnight Pass Rd, Suite 1
Siesta Key, FL 34242
Email: [email protected] | Phone: (941) 203-8058