Host Damage Protection Policy

This Host Damage Protection Policy (“Policy”) applies to all reservations made through our property reservation system (“Beachside Platform”) and is intended to protect hosts from property damage caused by guests during their stay. By booking a reservation, guests agree to comply with this Policy.

1. Coverage

• This Policy covers accidental physical damage to the host’s property and furnishings caused by a registered guest or their invitees during the reservation period, or the accommodation owner (if different from the Host), or property for which they are responsible or have a financial interest;

• Examples of covered damage include:
• Broken furniture, appliances, or décor
• Stained carpets or upholstery
• Damaged walls, windows, or flooring

• Coverage does not extend to:
• Normal wear and tear
• Theft or loss of personal property
• Damage caused by pets (unless specifically permitted)
• Deliberate or negligent acts

2. Security Deposits

• Some properties may require a refundable security deposit as a condition of booking. 

• The deposit is held as an authorization hold on the guest’s payment method and will be released within 7 business days after check-out, provided no deductions are required. 

• If damage exceeds the security deposit, the guest remains liable for the full cost of repair or replacement.

3. Guest Responsibilities

• Guests must report any damage to the host or property manager immediately upon discovery. 

• Guests are responsible for the full cost of repair or replacement of damaged items, regardless of whether the damage was accidental or intentional.
• Guests authorize Beachside and/or host to charge their payment method on file for damages, including costs that exceed any security deposit.

4. Host Claims Process

• Hosts must submit a damage claim within 7 days of guest check-out. 

• Claims must include:
• A written description of the damage
• Supporting photographs or videos
• Receipts, invoices, or professional repair estimates 

• Beachside reserves the right to request additional documentation before approving or denying a claim.

5. Resolution and Payment

• If the claim is validated, the guest will be charged and payment will be issued to the host within 14 business days. 

• If a dispute arises, Beachside may mediate between the host and guest. The decision of Beachside is final and binding.

6. Limitations

• The maximum coverage per reservation is $7,500 USD, unless otherwise specified in the property listing.

• This Policy does not replace homeowners’ or renters’ insurance. Hosts are strongly encouraged to maintain their own insurance coverage. 

• Fraudulent claims or misrepresentation by hosts may result in suspension or removal from the Beachside Platform.

7. Amendments

We may update or amend this Policy at any time. Updated terms will apply to all future reservations from the effective date forward.