Beachside Community Standards

At Beachside, we believe that true belonging is built on a foundation of trust, respect, and accountability. Our Community Standards reflect the values that support our global community and guide the behavior of both Guests and Hosts. These standards help ensure that every Beachside experience is safe, fair, authentic, and reliable.

Our core principles—Safety, Security, Fairness, Authenticity, and Reliability—form the basis of these standards and are continually reinforced through enforcement and platform improvements.

1. Safety

A safe environment is essential to the Beachside experience. Members must not engage in behavior that could harm themselves or others.

Prohibited conduct includes:

Acts of violence: Physical or sexual assault, abuse, harassment, domestic violence, robbery, or human trafficking.
Membership in dangerous organizations, including terrorist groups, criminal syndicates, or hate-based groups.
Self-harm or crisis behaviors: We take reports of suicide, self-injury, eating disorders, and hard drug use seriously and may intervene to support those at risk.
Threats: Verbal or physical threats toward others or oneself may result in immediate action.
Creating hazardous conditions: Hosting with unsecured weapons, fire hazards, dangerous animals, or known health risks is strictly prohibited.

2. Security

Whether you're opening your home or visiting someone else’s, all members deserve a secure and respectful environment.

Prohibited conduct includes:

Theft, vandalism, or extortion: Taking or damaging property, copying keys or IDs, overstaying, or threatening others for personal gain.
Fraud and deception: Circumventing Beachside’s payment system, engaging in credit card fraud or referral abuse, or submitting false claims.
Privacy violations: Unauthorized surveillance, spying, or placing undisclosed cameras (especially in private spaces) is prohibited.

3. Fairness

Beachside is a community rooted in inclusion. Fairness is essential to trust and belonging.

Prohibited conduct includes:

Discrimination or hate speech: Treating others unfairly or using offensive language based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, or illness.
Harassment or bullying: Doxxing, blackmail, repeated unwanted contact, defamation, or any targeted abuse.
Disrupting local communities: Excessive noise, misuse of common areas, treating neighbors as staff, or ignoring neighborhood concerns undermines local trust.

4. Authenticity

Trust starts with honesty. Members are expected to present themselves, their listings, and their intentions truthfully.

Prohibited conduct includes:

Misrepresenting identity: Using a false name or birthdate, operating under multiple accounts, or registering while underage.
Misrepresenting listings: Providing false location data, hiding hazards, misleading with photos, creating fake listings, or engaging in deceptive pricing or review practices.

5. Reliability

Each Beachside experience relies on clear expectations and follow-through. Members must be dependable in communication, presentation, and behavior.

Prohibited conduct includes:

Offering uninhabitable spaces: Accommodations must meet basic habitability standards, including cleanliness, access to running water, electricity, stationary lodging, and private restroom facilities.
Breaking commitments: Avoid cancellations outside of policy deadlines, failing to pay, or violating house rules without valid cause.
Unresponsiveness: Poor or inconsistent communication, failure to provide a contact during a stay, or refusal to engage in the resolution process can result in enforcement actions.

By using Beachside, you agree to uphold these standards and contribute to a trusted community for all. Violations may result in account suspension or removal, cancellation of bookings, or other enforcement measures consistent with these values.